Lorna Sumnall Properties - Landlord information

Landlords - Let us give you peace of mind!

The right tenant is so important!

'Home is where the heart is' and for most of us, our home is our most important investment.  We understand the anxieties often associated with renting out your house and aim to make your experience effortless and as free from tension as possible.  From our Specialised House Doctor suggestions, through to professional viewings, Lorna Sumnall Properties combine our first class service with traditional values of respect, honesty and fairness to give you total peace of mind. 

 

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The world has changed beyond all recognition with the arrival of the internet.  This in turn has changed the way we rent property.  Almost gone are the days when we make our initial searches through High Street Estate Agents, we now look online to see what is available and then we contact the relevant agents.

At Lorna Sumnall Properties we do have offices; however we are focused on harnessing the power of the web to market your house to its best advantage to attract that important enquiry.   It is also true of the local newspapers, if you live out of an area you will not get a local paper although again we do advertise in the press but most of our leads do come from the internet.

This strong marketing approach is backed by our customer service philosophy which is to provide both Landlord and Tenant with fast and friendly information.  Making sure we continually strive to keep everyone totally up to date with the latest information they need to ensure all parties are satisfied.

We advertise on  www.rightmove.co.uk   www.primelocation.co.uk  www.findaproperty.com  www.facebook.co.uk   and our own web site www.lornasumnall.com   We also advertise in newspapers, The Mercury, The Express & Star and The Chronicle. 

 

Customer feedback

Feedback from our clients is the most important information we can have. It helps us to improve and perform to an even higher standard. We listen, learn and make any improvements necessary. It is also important to give you the feedback from all viewings as fast as possible as it helps in any changes we can make to help rent out your property.

 

How We Look After You and Your Property…..

One of our experienced staff will carry out a free valuation of your property, advise you of its rental value and how it should be advertised and promoted.

Remember, we are very experienced in the letting of property and can offer advice on legal requirements such as Safety Certificates, deposits etc.

We are finding that more and more Landlords are asking us to let and manage their properties. There are sound reasons for doing so, including peace of mind and less hassle!   ‘Let Only’ means just that – we will find you a tenant, do the credit and reference checks and finalise the Tenancy documentation.

After that, it’s up to you to collect the rent and deal with any issues such as repairs, tenancy renewals etc.

With Full Management, you just leave everything to us – and after letting your property, we will collect the rent (accounting to you for it monthly) and look after any authorised repairs.

Our charges for Full Management are very competitive (and include compliance with the Tenancy Deposit Scheme requirements).  Here is a list of the service we will provide to you.

With Fully Managed, we;

Secure the tenants holding bond with the DPS (The Deposit Protection Service) Secure the tenants holding bond with the DPS (The Deposit Protection Service)   Organise a RENT GUARANTEE Organise a RENT GUARANTEE
Complete with the tenant the tenancy agreement. Complete with the tenant the tenancy agreement.   Collect your rent and the holding deposit. Collect your rent and the holding deposit.
Complete your inventory with photographs, which the tenant will agree and sign. Complete your inventory with photographs, which the tenant will agree and sign.   Set up the standing order for your rent. Set up the standing order for your rent.
Read utility meters and notify utility companies. Read utility meters and notify utility companies.   Notify the local authorities (council tax) and water board. Notify the local authorities (council tax) and water board.
Complete gas and electricity checks and keep them up to date. Complete gas and electricity checks and keep them up to date.   Carry out regular inspections of your property, and keep you informed. Carry out regular inspections of your property, and keep you informed.
Deal with all maintenance problems, which we always discuss with you before any work is done, so there are no bills or surprises for you. We can use our service people, or someone you may choose. Deal with all maintenance problems, which we always discuss with you before any work is done, so there are no bills or surprises for you.  We can use our service people, or someone you may choose.   Deal with tenant contact and tenancy renewals. Deal with tenant contact and tenancy renewals.
         
         
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